Food is one of life's great pleasures, but you can only truly enjoy your meal if you're totally confident that it is safe for you to eat. At ilumi, we go to unprecedented lengths to give you this confidence.
We create all our own recipes, using only the ingredients needed to make them taste great, with no unnecessary additives. We carefully source every ingredient from trusted and tested suppliers, and we make all our meals in our own purpose-built, high-quality kitchens. Our highly trained and experienced team tastes and tests every batch we make before we deliver it to your door for you to enjoy.
We've been safely making food this way for nearly a decade, but don't take our word for it: the British Retail Consortium audits us every year, and we hold their highest level of accreditation.
Our allergen promise is that all of our ilumi recipes will be completely free of gluten and milk. We make all our food ourselves, and control every stage of the process so that we don't need to rely on anyone else to keep this promise to you.
On top of that, we take extra care to tell you exactly what is contained in each and every one of our dishes. If it's not on the label, it's not in our food - guaranteed (in fact, we're so keen on this that we're the first food brand to put the back-of-pack information on the front!)
Our ingredients come only from our 'short list' of tested and approved suppliers, and they are all handled only on special production lines which are never used to make products containing gluten or milk.
Everyone who works at ilumi follows a strict set of rules designed to prevent any cross-contamination of our food by allergens. We meticulously clean each and every piece of prep and cooking equipment after every batch, and use swab tests to confirm that it is free of any allergens before we start cooking the next batch.
After our food is cooked, we taste and test each and every recipe to make sure it is free from gluten and milk.
In other words, we're totally confident in making our allergen promise to you, because our safety and testing procedures are second to none. We know how important it is to feel secure in what you're eating, and we take that trust very seriously here at ilumi.